Shipping Information
***Any Order Received after 3:30Pm CST or 4:30 EST Will Be Considered Next Business Day***
Free Shipping
COMTALK, Inc. now offers Free Shipping, with UPS Ground and FedEX Ground, on all orders that over $500.00 USD.
***Free Ground Shipping Offer only applies to the continental United States***
***Xtreme Products are exempt from free shipping-As of April 1st, 2017***
How much does shipping of phone equipment purchases cost?
COMTALK, Inc. ships with UPS small package and UPS Freight to ship orders that require pallets. Please contact us at (800) 955-6082 or email shipping@comtalkinc.com with a list of items you wish to get a shipping quote on. Your shipping quote will be based on weight and delivery time requested. **Emergency Shipping** If a part is needed the same day please call us at (800) 955-6082 we are sometimes able to help you get a part the same day if we are notified early enough.
Shipping
We can ship to virtually any address in the world. Note that some products cannot (due to international laws or patent protections) be shipped to international destinations and we will indicate as such in the product description.
Calculating Cost
Shipping costs depends on the weight of the order, shipping method selected, shipping origin and shipping destination. This will be calculated when you checkout your shopping cart.
Delivery Time
The shipping time varies depending on the shipping method chosen. The shipping methods available depends on the products purchased, availability of the products at the warehouse and shipping destination. The website will automatically determine the shipping methods available based on the various factors and present them accordingly in the Shipping section of the checkout process.
| Type | Estimated Time of Arrival | Service Area |
|---|---|---|
| UPS Ground | Delivery typically in 1-5 business days. | To all 50 states and Puerto Rico |
| UPS 3 Day Select | Guaranteed delivery by the end of the third business day | To the 48 contiguous states |
| UPS 2nd Day Air | Guaranteed delivery by the end of the second business day | To all 50 states and Puerto Rico, with some limitations in Alaska and Hawaii |
| UPS 2nd Day Air A.M. | Guaranteed delivery by the end of the second business day | To all 50 states and Puerto Rico, with some limitations in Alaska and Hawaii |
| UPS Next Day Air Saver | Delivery on the second business day by 10:30 a.m. or 12:00 noon. | To the 48 contiguous states
Not available to destinations where UPS Next Day Air delivery is committed by end of day |
| UPS Next Day Air | Guaranteed next business day delivery by 10:30 a.m., noon, or end of day, depending on destination | To all 50 states and Puerto Rico, with some limitations in Alaska and Hawaii |
| UPS Next Day Air Early A.M. | Guaranteed next business day delivery by 8:00 a.m. to major cities in the 48 contiguous states | To the 48 contiguous states and limited addresses in Alaska, including Anchorage |
| Service Name | FedEx First | FedEx Priority | FedEx Standard | FedEx 2Day® A.M. | FedEx 2 Day® | FedEx Express | FedEx Ground® |
|---|---|---|---|---|---|---|---|
| Delivery Time | Next-business-day delivery by 8, 8:30 or 9 a.m. to most areas | Next-business-day delivery by 10:30 a.m. to most areas | Next-business-day delivery by 3:00 p.m. to most areas | 2 business days by 10:30 a.m. to most areas | 2 business days by 4:30 p.m. to most areas | 3 business days by 4:30 p.m to most areas | 1–5 business days in the contiguous 48 states; 3–7 to Alaska and Hawaii |
| Delivery Area | Available throughout all 50 states | Available throughout all 50 states | Available throughout all 50 states (Hawaii is outbound only) | Available throughout all 50 states (except Hawaii) | Available throughout all 50 states | Available throughout all 50 states (except Hawaii and Alaska) | Available throughout all 50 states |
Restocking Fee Policy
Restocking Fees
Most manufacturers charge restocking fees on returned or exchanged products. However, COMTALK, Inc. works with all of our customers to offer you the best possible return/exchange terms on every single return request. Please keep in mind that restocking fees are related to returns for buyers remorse. Items damaged in transit or requiring warranty repair and/or replacement are not subject to restocking fees.
Depending on the brand and the product, standard restocking fees can be as follows:
20% restocking fee of original purchase price. You are responsible for the cost of return shipping back to COMTALK.
This restocking fee will be deducted from your refund/credit. You are responsible to cover the cost of return shipping back to COMTALK.
