Features
- Provides backbone for all Magix applications.
- Requires Basic Carrier Unit with Power Supply.
- Independent Agent IDs for Calling Groups supports multi-shift call centers where several call center agents share the same phone. Allows agents to press a programmed button dial a feature code and enter agent ID to enable their activities.
- Group Ring Calling Groups alerts all available members in a hunt group at the same time rather than searching for and alerting only the next available group member.
- Verification of Account Codes enables administrators to configure up to 50 account codes to prevent a person from using a telephone set to make calls unless the correct account code is entered.
- Group Calling Music-On-Hold provides a system-wide music-on-hold source for calling groups.
- Simultaneous Caller Name/Number displays the caller's name and number on Lines 1 and 2 of the MLX and TDL telephone displays.
- WinSPM8 supports administration of the new features associated with Release 3.0
Compatibility
- Voice Mail Systems – Merlin Messaging Release 1.0 – 4.0 and Intuity Audix solutions
- Expansion Modules – 800 GS/LS ID, 412 TDL, 024 TDL, 100 DS1, 100 DCD, 100R INA, 008 MLX, 408 GS/LS MLX ID, 016 MLX, 400 E&M, 800 BRI, 800 DID, 016 Tip/Ring, 016 ETR
- Telephone Sets – Legend MLX, Magix 4400, Partner ETR (MLX, Eurostyle, Eurostyle Series 2), TransTalk Digital Wireless, single line sets
Includes
