Avaya Definity Music On Hold Adapter (KS-23395L4) is an interface device designed to connect a compatible external music or recorded-audio source to an Avaya DEFINITY telephone system. The adapter provides a practical way to supply audio to callers while they are placed on hold and can also be used in supported applications to provide background music through a connected paging system.
Avaya Definity Music On Hold Adapter (KS-23395L4) Features
The Avaya Definity KS-23395L4 Music On Hold Adapter provides the interface between a compatible DEFINITY line or trunk port and an external music source. When properly configured, callers placed on hold can hear music or prerecorded information instead of silence while waiting for their call to be resumed.
- Interfaces a compatible line or trunk port with an external music source
- Provides music or recorded information to callers placed on hold
- Designed for compatible Avaya DEFINITY telephone system applications
- Can be connected to a compatible paging system for background music
- Suitable for replacing an existing KS-23395L4 Music On Hold Adapter
- Supports centralized external audio-source applications
The KS-23395L4 can be useful in business telephone environments where callers may regularly spend time on hold. An external audio source can provide music or recorded information during the hold period, helping organizations create a more professional caller experience. Where supported by the system configuration, the same type of audio connection can also be used with a paging system to distribute background music.
Because DEFINITY systems can be configured with different line, trunk and paging equipment, the existing system configuration should be checked before installation or replacement of the adapter.
Compatibility
- Compatible Avaya DEFINITY system applications
Includes
One Avaya Definity Music On Hold Adapter (KS-23395L4)
