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Features

  • Provides backbone for all Magix applications.
  • Requires Basic Carrier Unit with Power Supply.
  • Independent Agent IDs for Calling Groups supports multi-shift call centers where several call center agents share the same phone. Allows agents to press a programmed button dial a feature code and enter agent ID to enable their activities.
  • Group Ring Calling Groups alerts all available members in a hunt group at the same time rather than searching for and alerting only the next available group member.
  • Verification of Account Codes enables administrators to configure up to 50 account codes to prevent a person from using a telephone set to make calls unless the correct account code is entered.
  • Group Calling Music-On-Hold provides a system-wide music-on-hold source for calling groups.
  • Simultaneous Caller Name/Number displays the caller's name and number on Lines 1 and 2 of the MLX and TDL telephone displays.
  • WinSPM8 supports administration of the new features associated with Release 3.0

Compatibility

  • Voice Mail Systems - Merlin Messaging Release 1.0 - 4.0 and Intuity Audix solutions
  • Expansion Modules - 800 GS/LS ID, 412 TDL, 024 TDL, 100 DS1, 100 DCD, 100R INA, 008 MLX, 408 GS/LS MLX ID, 016 MLX, 400 E&M, 800 BRI, 800 DID, 016 Tip/Ring, 016 ETR
  • Telephone Sets - Legend MLX, Magix 4400, Partner ETR (MLX, Eurostyle, Eurostyle Series 2), TransTalk Digital Wireless, single line sets

Includes

 

Refurbished

Library

Avaya-Merlin-Messaging-R3.0-Managers-Reference.pdf Avaya Merlin Messaging R3.0 Managers Reference.pdf
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